Support Board v3.3.9 – Chat And Help Desk | Support & Chat

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Support Board v3.3.9 is a WordPress plugin that helps you automate your customers’ communication with artificial intelligence-driven bots and a chat system integrated with the most-used platforms. Save time and use the software you already know and love. Communicate with your customers directly in Slack. Connect Dialogflow and use rich messages on the fly.

15/11/2021 | Support Board | V 3.3.9

Fix bug that was allowing a user to grant admin privileges via API.

Fixed bug related to human takeover on messaging apps.

Follow-up success message do longer appends the user email, use {user_email} instead.

WordPress multisite users of all websites are now synchronized with Support Board.

Fixed bug that allow a user to use an agent or admin email to register if the option 'allow duplicated emails' is active.

Cloud version.

SaaS version for resellers.

Option to change PWA icon and name, browser favicon, and admin area top-left icon.

Option to set default user details for a new user via JavaScript variable SB_DEFAULT_USER.

Option to allow agents to delete conversations and empty the trash.

Option to send the transcript via email.

Option to send the transcript via email when the conversation is archived via close message.

Double-way text messages communication.

Support for text message attachments.

Improved performance for translations.

Allow duplicate emails option now allow alos duplicated phone numbers.

Admin area language now matches agents and admins language user detail.

Push and desktop notifications optimization.

On mobile, if the chat is open and the user clicks the 'back' browser button, the chat close, and the current page remains active.

New PHP API function 'sb_get_admin_language()'.

New argument 'attachments' for the PHP API function 'sb_send_sms()' and the JS and API functions 'send-sms'.

Latest update 11/15/2021
Changelog Support Board | V 3.3.9 - Fix bug that was allowing a user to grant admin privileges via API. - Fixed bug related to human takeover on messaging apps. - Follow-up success message do longer appends the user email, use {user_email} instead. - WordPress multisite users of all websites are now synchronized with Support Board.

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